Cancellation Policy
We understand that circumstances may change, and you may need to cancel your subscription with us. Please review our cancellation policy outlined below:
Cancellation Period: For subscriptions that are not for a single month, we require a minimum of 15 days' notice prior to your next billing cycle to cancel your subscription which is the 1st of each month.
Cancellation Process: To initiate the cancellation process, please contact us via email at cancellation@yourmoxiebox.com or by calling us at 850-610-7772. Please provide your full name, email address associated with your account, and subscription details when requesting cancellation.
Effective Date of Cancellation: Your subscription will be canceled effective at the end of the current billing cycle following the 30-day notice period. You will continue to have access to your subscription benefits until the end of the current billing cycle.
Refunds: We do not offer refunds for canceled subscriptions. Any charges incurred prior to the effective date of cancellation are non-refundable.
Exceptions: Subscriptions for a single month do not require a cancellation notice and can be canceled at any time. However, refunds are not provided for single-month subscriptions once the subscription has been processed.
Please ensure to cancel your subscription within the specified time frame to avoid being charged for the next billing cycle.
If you have any questions or need further assistance regarding our cancellation policy, please don't hesitate to contact us.
Thank you for your understanding and cooperation.
Sincerely, [Your Moxie Box Team]